Privacy

Privacy policy!

Deze pagina wordt beheerd door graaf! en legt uit hoe we omgaan met persoonsgegevens op deze website.

A question about your data?

Email or call us — we answer in plain language, not legal jargon.

Cookie policy
Contact

Who are we!

graaf! — branding & web design, based in the Kempen & Hageland, Belgium. You can reach us at lars.pauwels@graaf.digital or 0478 49 08 74. For the data you send us through this site, we are the controller.

What data do we collect!

  • Data you give us yourself: name, email address, phone number and the content of your message when you fill in the contact form, email us or call.
  • Technical data: data your browser sends automatically (IP address, browser type, page requested) that our hosting partner keeps briefly in server logs for security and stability.

We collect no sensitive categories of personal data, and we never ask for more than we need to help you.

Why do we use that data!

  • To answer your question and draw up a quote or proposal.
  • To follow up and invoice an ongoing collaboration.
  • To keep the website secure, fast and working.

The legal basis is your consent (when you contact us), the performance of a contract (on an assignment), or our legitimate interest in keeping the site secure.

How long do we keep it!

Enquiries that go nowhere are kept for at most 12 months. Customer data is kept for as long as the collaboration runs and afterwards for as long as the statutory retention periods (accounting, among others) require. Server logs are wiped automatically after a short time.

Do we share data with others!

We never sell your data. We do rely on service providers who help us run the site and our mailbox (hosting, email). They may only use the data to carry out that service for us.

Cookies!

This website uses only functional cookies, needed to make the site work. There is more detail in our cookie policy.

Your rights!

  • Access to the data we hold about you.
  • Correction of inaccurate data.
  • Erasure of your data.
  • Restriction of, or objection to, the processing.
  • Portability of your data.
  • Withdrawing your consent at any time.

Send an email to lars.pauwels@graaf.digital and we will sort it out. Not happy with our response? You can turn to the Belgian Data Protection Authority (gegevensbeschermingsautoriteit.be).

Security!

The site runs over a secure connection (HTTPS), and access to the mailbox and admin environments is protected with strong passwords and two-step verification. No online service is 100% risk-free, but we take reasonable technical and organisational measures.

Changes!

If anything changes in how we work, we update this page. The date at the top shows when we last did so.